PRIVATE HOME STEWARDSHIP

Your home, your hound, your life — tended to
as if it were ours.

While you’re away, your home is never alone. Discreet, detail-oriented home care and lifestyle concierge for the Valley’s most discerning homeowners and their beloved animals.

SERVING

Scottsdale · Paradise Valley · Arcadia

HOME WATCH

PET CARE

VENDOR COORDINATION

LIFESTYLE CONCIERGE

ESTATE MANAGEMENT

WHAT WE OFFER

A full range of home stewardship services

Every property is different. Every client has different needs. Shawna works with you to build a service arrangement that fits your home and your life perfectly.

01

Home watch & property care

Regular interior and exterior walkthroughs, security checks, and proactive reporting so you always know your home’s condition — wherever you are.

Interior & exterior inspections

Photo & video reports

Storm & seasonal checks

Mail & package management

02

Vendor & maintenance coordination

From pool service to HVAC — Shawna manages your trusted vendors so you don’t have to, ensuring work is completed correctly and on schedule.

Scheduling & access management

Quality oversight & sign-off

Trusted vendor referrals

Invoice review & tracking

03

Pre & post-arrival services

Arrive to a home that’s truly ready. Leave with confidence it’s secure. We handle the details on both ends of every trip.

Home staging & fresh linens

Grocery & pantry stocking

Post-departure securing

Seasonal opening & closing

04

Lifestyle concierge

The errands, appointments, and arrangements that pile up — handled discreetly and efficiently on your behalf.

Errand running & dry cleaning

Reservation & event coordination

Gift sourcing & delivery

Personal shopping

05

Bespoke arrangements

If your needs don’t fit a category, that’s exactly why we exist. Shawna builds a custom service plan around your specific home and lifestyle.

Estate & second-home oversight

Long-term property management

Special event support

Custom retainer arrangements

06

Pet sitting & animal care

In-home care for your animals with the same attention to routine and comfort you provide. No kennels, no strangers — just calm, consistent care.

Daily visits or overnight stays

Feeding, exercise & enrichment

Vet coordination if needed

Daily photo updates

ABOUT SHAWNA

A person. A team
you can trust.

When you hand someone your keys, you’re extending an extraordinary level of trust. I built Shawna’s Home & Hound Collective on the understanding that this trust is earned — through reliability, discretion, and an almost obsessive attention to detail.

Based right here in Scottsdale and intimately familiar with the properties, vendors, and pace of life across the Valley’s finest neighborhoods, I bring a deeply personal approach to every home I steward.

When I’m not watching over a home or caring for someone’s beloved pets, you’ll find me working out, hitting the pickleball or tennis court, or out on a hike soaking up the Arizona landscape. And when I really need to recharge? I head to my favorite place on earth — Sedona.

— Shawna Berndsen, Owner

Shawna Berndsen

OWNER  ·  SHAWNA’S HOME & HOUND COLLECTIVE

“My clients aren’t accounts to me. They’re neighbors who trust me enough to hand over their keys — and that trust is never taken lightly.”

10+

YEARS EXP.

100%

DISCREET

A PERSONAL NOTE

From Shawna

A small, select clientele means every home receives Shawna’s full attention — and every client feels it.

CLIENT WORDS

What homeowners say

A small, select clientele means every home receives Shawna’s full attention — and every client feels it.

We travel internationally for months at a time. Having Shawna watch our home and our dogs means we leave without a single worry. She notices things we don’t even notice ourselves.

Jennifer A.  ·  Paradise Valley

Every vendor, every appointment, every detail is handled before I even think to ask. That level of proactive care is genuinely rare and I recommend her to everyone I know.

Michael T.  ·  Scottsdale

Our home is a significant investment. Knowing Shawna is checking on it regularly — and actually knows what to look for — gives us real peace of mind year-round.

Carolyn R.  ·  Arcadia

She treated our animals exactly the way we do. Our dogs were calm, well-fed, exercised, and happy. We got daily photos. We’ll never use anyone else as long as she’s available.

David & Lisa M.  ·  Paradise Valley

HOW IT WORKS

From first conversation to full stewardship

Shawna keeps the onboarding process personal and unhurried — because the right fit matters more than a quick signup.

STEP 01

Initial inquiry

Reach out via the contact form or email. Shawna responds personally within 24 hours to learn about your home and needs.

STEP 02

Home walkthrough

A private walkthrough of your property to understand its particulars, your preferences, and any specific concerns or requirements.

STEP 03

Custom service plan

Shawna prepares a tailored plan outlining services, frequency, reporting cadence, and pricing. No one-size-fits-all packages.

STEP 04

Ongoing stewardship

Your home is in capable hands. Regular reports keep you informed; proactive communication means no surprises, ever.

WHY SHAWNA’S

What makes us different

PERSONAL VS. BOOKING PLATFORMS

Every time you reach out, you talk to Shawna

And if it’s not Shawna walking through your door, it’s someone she’d trust with her own home — personally handpicked, vetted, and background checked. Small by design, because quality can’t be scaled carelessly.

IN-HOME VS. KENNEL

Your pets stay where they're happiest — home

No cages, no stress, no disruption to routine. Your animals are cared for in the comfort of their own environment.

BESPOKE VS. ONE-SIZE-FITS-ALL

A plan built around your home, not a package

Every client relationship starts with a conversation and a walkthrough — because no two homes or lifestyles are the same.

COMMON QUESTIONS

Frequently asked questions

Do you work with cats and other animals, not just dogs?

Absolutely. Shawna cares for dogs, cats, and most other household pets. Every animal is treated with the same attentiveness and respect for their individual routine and temperament.

What happens if there's an emergency at my home while I'm away?
You’ll hear from Shawna immediately — with photos, a clear explanation, and a recommended course of action. She has a trusted network of contractors and service providers who can respond quickly, and she manages the entire situation on your
behalf so you don’t have to cut your trip short.
How do I get started?

Simply reach out via the contact form or email below. Shawna will respond personally within 24 hours to learn about your home and needs. From there, she’ll schedule a walkthrough and prepare a custom service plan — no commitment required at that stage.

How often will you check on my home?
Frequency is entirely based on your needs and preferences — from daily visits to weekly walkthroughs. Every visit includes a detailed report with photos so you always have a clear picture of your property’s condition, no matter where you are in the world.
 
Are you available year-round, including holidays?

Yes. Shawna understands that the times you most need someone watching your home — holidays, summer travel, extended trips — are exactly when most services scale back. Availability is discussed and agreed upon as part of your custom service plan.

How do you handle my home's access and security?

With the utmost discretion. Key handling, alarm codes, and access protocols are agreed upon privately and treated with strict confidentiality. Shawna and every member of her team is background checked, insured, and bonded — so your security is never an afterthought.

A Personal Note From Shawna

When you’re away from home, you deserve complete confidence that everything is being cared for exactly as you would care for it yourself.

That belief is the foundation of Shawna’s Home & Hound Collective.

My primary focus is providing trusted Home Watch, Home Care, Lifestyle Concierge, and pet services for discerning homeowners. Whether you’re traveling for business, spending the summer elsewhere, enjoying an extended vacation, or managing multiple residences, my goal is simple: to be your trusted local presence when you cannot be there yourself.

Unlike app-based services that focus on transactions, I focus on relationships.

I take the time to learn your home’s unique needs, understand your preferences, become familiar with your routines, and establish a level of trust that allows you to leave with complete peace of mind. From overseeing your property, coordinating vendors, monitoring deliveries, preparing your home for your return, and handling the countless details that arise while you’re away, I provide a highly personalized concierge experience tailored to your lifestyle.

For clients who share their homes with beloved pets, I also offer personalized pet care as an extension of my home watch services. After all, true peace of mind means knowing that every member of the family is receiving exceptional care. By getting to know your pets individually, maintaining their routines, and providing consistent companionship, I ensure they remain comfortable, happy, and well cared for while you’re away.

My clients often tell me that what they value most is having one trusted person who knows them, knows their home, and understands their expectations. Someone who notices the small details, communicates proactively, and treats their property with the same level of care and respect they would themselves.

That is exactly the experience I strive to provide.

Whether you need a dependable home watch professional, a trusted lifestyle concierge, personalized pet care, or all three, my commitment remains the same: exceptional service, genuine relationships, and complete peace of mind.

I would be honored to earn your trust and become your local resource whenever life takes you away from home.


Warmly,

Shawna Berndsen
Founder & Concierge Care Specialist
Shawna’s Home & Hound Collective

Contact

Website: www.homehound-collective.com
Email: Shawna@homehound-collective.com
Phone: 602.880.4664

Luxury Home Watch • Lifestyle Concierge • Personalized Pet Care